1. Introduction

Welcome to our Gym Membership Management System. We value your privacy and are committed to protecting your personal data. This privacy policy aims to explain how we collect, use, process, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The Gym Membership Management System (hereinafter referred to as “we” or “the system”) is the data controller of your personal data. If you have any questions about your personal data, please contact our Data Protection Officer:

• Email: support@easygym.top
• Phone: +888888888
• Address: University of Liverpool Brownlow Hill Liverpool L69 7ZX

3. Data We Collect

We may collect, store, and use the following types of personal data:

• Identity Information: Name, date of birth, gender
• Contact Information: Email address, phone number, postal address
• Account Information: Username, password (encrypted storage)
• Health and Fitness Data: Weight, height, body fat, exercise records, fitness goals
• Membership Data: Membership type, start and end dates
• Transaction Data: Payment history
• Technical Data: IP address, browser type and version, timezone settings, operating system
• Usage Data: Information about how you use our system

4. How We Collect Data

We collect your personal data through:

• Direct Interaction: When you create an account, update your profile, or use our services
• Automated Technologies: When you interact with our system, we may automatically collect technical data
• Third Parties: We may receive data from third-party service providers

5. Purpose of Data Use

We use your personal data for the following purposes:

• Managing your membership
• Providing personalized fitness services and recommendations
• Processing payments and maintaining billing records
• Sending you important notifications and updates
• Improving our system and services
• Ensuring system security and preventing fraud

6. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

Generally, data for inactive accounts will be deleted or anonymized after 730 days. In some cases, you may request us to delete your data earlier.

7. Your Data Protection Rights

Under GDPR, you have the following rights:

• Right to Access: You have the right to obtain a copy of your personal data that we hold
• Right to Rectification: You have the right to request correction of any inaccurate personal data
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You have the right to request restriction of processing your data in certain circumstances
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to Object: You have the right to object to processing of your personal data

If you wish to exercise any of these rights, please contact our Data Protection Officer.

8. Data Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, accessed, altered, or disclosed without authorization. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

9. Third-Party Sharing

We may share your personal data with the following categories of third parties:

• IT and system administration service providers
• Payment processing service providers
• Legal advisors and other professional advisors
• Government agencies and regulatory authorities (as required by law)

We require all third parties to respect the security of your personal data and to process it in accordance with the law.

10. Cookie Policy

We use cookies and similar technologies to distinguish you from other users of our system and to remember your preferences. This helps us provide you with a good experience and allows us to improve our system. For detailed information about how we use cookies, please refer to our Cookie Policy.

11. Privacy Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on our system and, where appropriate, notified to you.

12. Contact Information

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact our Data Protection Officer:

• Email: support@easygym.top
• Phone: +888888888
• Address: University of Liverpool Brownlow Hill Liverpool L69 7ZX

13. Right to Complain

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the data protection supervisory authority.